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  3. YC SUS: Kat Mañalac and Eric Migicovsky discuss Week 2 SUS Lectures

Summary

The most profound aspect of the text is the importance of launching quickly, gathering user feedback, and iterating on the product.

  • Launching quickly and getting feedback is crucial for startups.
  • Having a minimum viable product (MVP) is important to maximize the chances of getting people to care about the company.
  • Call-to-action on landing pages should be short to maintain user interest.
  • Seek feedback from others and utilize platforms like the startup school forum to improve understanding.
  • Separate user interviews into two groups: existing users and non-users.
  • Focus on understanding the existing solutions and problems of non-users.
  • Don't offer incentives for feedback, as solving a real problem should be incentive enough.
  • Build a product that is significantly better than existing solutions to convince users to switch.
  • Strategies for acquiring users through platforms like Reddit, Twitter, and Facebook groups.
  • Follow up with potential customers or bloggers for better results.
  • Target lower-level influencers and find relevant communities online to promote products.
  • Reach out to reporters who have covered similar companies for launching a biotech or Pharma tech company.
  • Leverage personal networks and use door hangers or stickers for promotion.
  • Be specific and focus on solving users' actual problems rather than discussing hypotheticals.
  • Gather insights about the problem people have and provide a solution.
  • Launch as quickly as possible to gather user feedback and don't overthink the process.
  • Have a minimum viable product (MVP) and be convinced about your idea before convincing others.
  • Conduct pricing experiments with different types of users and don't be afraid to ask for more.
  • Find a balance between the needs of users and customers in B2B enterprise situations.
  • Understand the flow of money to determine the best first users for a product.
  • Selling services to slow-moving municipal governments requires understanding their budgeting process.
  • Determine if people are willing to pay for a solution before launching.
  • Have a clear and interesting product description to generate interest and questions.
  • Reference existing products or businesses when appropriate.
  • A simple landing page can be sufficient as an MVP to raise money.
  • Start small and focus on creating a product that customers love.
  • Test the market before building an MVP and target smaller customers before big companies.
  • It's okay to stop, rebuild, and relaunch a business if it's not working.
  • Understand user behavior in interviews and let users talk about their lives.
  • Go through the entire launch process again for big updates.
  • Use beta testing and user feedback to improve marketing messages.
  • Focus on the existing city before expanding to new locations.
  • Consider customer funding instead of relying solely on investors.
  • Approach telemedicine apps for collaboration in the healthcare vertical.
  • Target smaller customers who can make quicker decisions.
  • Launch quickly, gather user feedback, and iterate on the product.
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